Serious about improving your dealer operations… we are!

Don’t ignore the warning signs of potential lost business at your dealership.

• Do you provide an exceptional Sales and Service Experience for your customers that your employees embrace?
• Does your bottom line reflect your objectives or are you underperforming?
• Are your fixed operations providing the customer retention and profits you deserve?
• Are your variable operations outperforming your group?
• Is there ONE thing you would like to improve today at your store?

It all starts with one call to discuss your current requirements. Mike Nelson 519-984-8802 or email your concerns to mike@adrenaline4auto.com

Overview

By developing customer centric dealerships Adrenaline Automotive Consulting is dedicated to stopping the distressing trend of customer deflection to our competition. We develop custom business visions as well as formulate plans in writing. We listen to your goals and organize the objectives in document so that we effectively validate the viability of our plans. Methods of operation then develop into our plans of action. Beginning with your plans we develop customer centric processes that provide roadmaps, benchmarks and touch points. Our processes must be measurable and accountable to maintain the desired path. We facilitate change communicating to your employees the developed corporate plans and processes developed. Employees must comprehend their role in the plan and how important their working contribution is in support of themselves, the customer and the dealership. Mr Nelson states, “my function is to assist automotive dealers provide an extraordinary sales and service customer experience at every dealership opportunity in an effort to earn owner loyalty. Earning the customers future business is critical to long term business growth of not only individual dealerships but the many brands they represent. Our efforts will better serve our customers, employees and brands represented. My goals will have been realized when others look to our industry as leaders in customer service and owner loyalty”